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The Deutsche Bundesbank is a federal institution with legal personality under public law. It is represented in and out of court by its Executive Board (Dr Jens Weidmann, President of the Deutsche Bundesbank, Dr hc Rudolf Böhmler, Dr Andreas Dombret, Dr Joachim Nagel, Carl-Ludwig Thiele).

The Bundesbank's website is designed and produced by its External Communication Division.

VAT number: DE 114103555

Contact details can be found opposite.

E-mail: info(at)bundesbank.de

Editorial staff

Responsible editors

Peter Trautmann, Magnus Mäkelä

Editors

External Publications and Internet Section (K 20)

Implementation

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Notes

Unauthorised use of the Deutsche Bundesbank’s name and logo

For some time now, unauthorised individuals have been attempting to obtain credit card details, PINs and other access data by contacting people through fraudulent
e-mails, letters or calls in which they misuse the Deutsche Bundesbank’s logo or claim to be Bundesbank employees.

These e-mails, letters and calls do not originate from the Deutsche Bundesbank. Instead, they are attempts to trick recipients into divulging their personal and financial information via messages that appear to come from an authentic source (also known as “phishing”).

The Deutsche Bundesbank does not contact individuals to request their personal identification information (authentication media) for bank cards, internet payments, etc. If you receive requests for this information containing the name, logo or address of the Deutsche Bundesbank, you should therefore assume that they have been sent by unauthorised third parties or are phishing attempts. The Deutsche Bundesbank strongly advises you not to respond to phishing e-mails or letters. You may be required to report these phishing attempts immediately to the local law enforcement authorities. The Deutsche Bundesbank shall not accept liability for any losses incurred should recipients reveal their personal identification information by responding to such phishing attacks.

Therefore, please make absolutely sure that you only disclose your personal identification information to authorised individuals via official channels of communication, as agreed with your credit institution, credit card company, etc. In addition, you should never click on any links or open any file attachments contained in phishing e-mails as they may allow viruses to spread to your computer.

Queries and orders

We will respond to your queries and orders as quickly as possible. However, since we receive a large number of queries, there may be a slight delay before our reply reaches you. Publication orders must be made in writing and must include a full address and, if applicable, a customer number.

We will neither reply to nor retain queries and orders which do not include a full address (ie full postal address with first name, last name, telephone and/or fax number).

Attachments and formats

We do not open attachments from unknown sources. Please do not send us anything other than unformatted text-only e-mails. E-mails in HTML format cannot be handled. We apologise for any inconvenience that this may cause.

Social Media

The Deutsche Bundesbank is currently present only on Twitter. Personal accounts or profiles in the name of the Bundesbank are not used.

Copyright to illustrations

Please note that the Deutsche Bundesbank does not own the copyright to all of the illustrations on its website, but that the copyright to such images may belong to third parties, even if this is not explicitly stated. Should you require details of the copyright to illustrations that are not expressly provided or should you intend to download, publish, pass on, reproduce or otherwise use an illustration as a separate file, please contact Deutsche Bundesbank, External Communication Division, Postfach 10 06 02, D - 60006 Frankfurt am Main, Germany.

Images carrying the legend [© Getty Images] belong to Getty Images and may not be downloaded, published, passed on, reproduced or otherwise used as a separate file.

Images carrying the legend [© Reinhild Kassing] belong to Reinhild Kassing and may not be downloaded, published, passed on, reproduced or otherwise used as a separate file.

The Bundesbank’s website also uses images owned inter alia by the following service providers:

  • Photo © getty AFP
  • Photo © Avenue Images
  • Photo ©Glowimages
  • Photo ©Helga Lade Fotoagentur
  • Photo ©laif
  • Photo ©LOOK
  • Photo ©OKAPIA
  • Photo ©plainpictures
  • Photo ©Frank Rumpenhorst
  • Photo ©Jens Braune del Angel
  • Photo ©Roosen Photography
  • Photo ©Marc Darchinger
  • Photo ©Alexander Magerl
  • Photo ©Dirk Wiedlein
  • Photo ©Manjit Jari
  • Photo ©Bundesbank
  • Photo ©European Central Bank

Disclaimer

Liability and copyright

The Deutsche Bundesbank provides a wide range of material on its website. This is intended for information purposes only and not as a basis for initiating or concluding any contracts or agreements, even if you are already a counterparty of the Bundesbank. This information is updated regularly. Owing to the technical features of the internet, however, the Deutsche Bundesbank accepts no liability for the completeness and accuracy of the information provided unless such incompleteness or inaccuracies are caused by wilful intent or gross negligence on the part of the Deutsche Bundesbank. You are therefore advised to check the accuracy of the site's information, especially if it is to be used as the basis for business transactions.

We likewise accept no liability for damage to hardware or software as a consequence of using our website, especially as a result of opening files, unless such damage was caused by wilful intent or gross negligence on the part of the Deutsche Bundesbank. Furthermore, we accept no liability for the availability of the internet.

You may create links to the Deutsche Bundesbank's website provided that the Bundesbank's websites are the sole element of the browser window.

The Bundesbank generally provides the information on its website free of charge. Except where this is not permitted in individual cases, you may save, distribute or reproduce information provided by the Deutsche Bundesbank in printed or electronic form for your personal or professional use provided that you do so free of charge. The information must not be altered or distorted in any way.

If the information is included in documents which are subject to a fee (regardless of the medium), the natural or legal person publishing the information must inform buyers, both before they pay any subscription or fee and each time they access the information taken from the Bundesbank’s website, that the information may be obtained free of charge on the Bundesbank’s website.

If you distribute or reproduce the information provided by the Deutsche Bundesbank, you must cite the source as "Copyright: Deutsche Bundesbank, Frankfurt am Main, Germany" and send us a copy.

This is without prejudice to the above provisions regarding copyright to illustrations.

Publications by external authors

In addition to information that it has produced itself, the Deutsche Bundesbank's website also includes some publications written by external authors, such as publications by the European Central Bank. With regard to such publications, without prejudice to the above disclaimer, the disclaimer and copyright of these authors shall be observed, and corresponding enquiries should likewise be sent to these authors. If you are in any doubt, please contact us using the details provided here.

With regard to any available German versions of publications by external authors which the Bundesbank has translated or helped to translate, please note that, in cases of doubt, the text written by the author in the original language is binding and the sole authentic text.

The Deutsche Bundesbank also expressly points out that any third-party websites to which hyperlinks are provided are created and managed by those third parties, and the Deutsche Bundesbank therefore accepts no responsibility for the content of these websites.

The ECB’s disclaimer and copyright notice is available in German and English on the ECB’s website.

Additional information

Creditor Identifier  

SEPA - Single Euro Payments Area

The SEPA direct debit scheme provides the Creditor Identifier to specify the identity of the direct debit creditor.

More

Contact 

SEPA and Credit Identifier

+49 69 9566-3181

+49 69 9566-503181

E-Mail

External Communication  

Bundesbank

Address  

Postal Address - Deutsche Bundesbank
Postfach 10 06 02
60006 Frankfurt am Main
Germany
Visitor and delivery address
Wilhelm-Epstein-Straße 14
60431 Frankfurt am Main
Germany

Contact  

External Communication

+49 69 9566-3512

Our Information Call-Center is available Monday to Thursday from 08:00am to 06:00pm and Friday from 08:00am to 05:00pm.

E-Mail

 

Additional information

Creditor Identifier


The SEPA direct debit scheme provides the Creditor Identifier to specify the identity of the direct debit creditor.