Navigation and service

Operating and support hours

IPS is in operation and support is available during the following times.

Operating hours

Access to IPS on business days: 08:00 -19:00

Support hours

Business days: 08:00 -16:00


The Securities Settlement and Collateral Management Division is available to answer your questions about IPS on business days at the above hours. If any problems regarding IPS or ExtraNet arise outside of the support hours, please send us an e-mail or phone next working day.

Additional information

Contact

IPS

+49 69 2388-2477

+49 69 2388-2496/2497

E-Mail