Declaration on Accessibility

Accessibility

We endeavour to comply as far as possible with the guidelines of the Barrier-free Information Technology Regulation (Barrierefreie Informationstechnik-Verordnung, or BITV). We are planning to carry out checks on the website. As soon as the results of these checks are available, we will publish them here.

Which areas are not accessible to persons with disabilities?

Please note that PDF files are not available in accessible format.

Some of our videos include subtitles. We endeavour to add subtitles to newly uploaded videos as soon as possible after publication.

Report accessibility issues. Feedback on accessibility

If you discover any non-accessible elements on our website, please use the feedback form to send us details of where you found this problem.

You can also contact us by post or by telephone:

Deutsche Bundesbank
Wilhelm-Epstein-Strasse 14
60451 Frankfurt am Main
Germany

Tel.: +49 (0)69 95660
Fax: +49 (0)69 9566 3077

Arbitration proceedings

If you believe you have been discriminated against as a result of insufficient accessibility on www.bundesbank.de, you can contact the Arbitration Service according to the German Act on Equal Opportunities for Persons with Disabilities. There, you can find out how arbitration proceedings are conducted and how you can submit an application for arbitration.

You can contact the Arbitration Service at the following address:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstrasse 53
10117 Berlin
Germany

Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de