The Securities Settlement and Collateral Management Division is available to answer your questions about CAP on business days within the above-mentioned hours. If any problems regarding CAP or ExtraNet arise outside these hours, please send an e-mail to the Securities Settlement and Collateral Management Division or contact its team by telephone the next working day.

• Regular operating hours
  Business days: 07:00–17:45
• Supportin hours
  Business days: 09:00–16:00