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The branch is open again for private customers from 10 May 2021. If the local seven-day incidence exceeds 150 for three consecutive days, we are obliged under the Infection Protection Act to close our counters at short notice.
It is still mandatory to make an appointment in advance of your visit. You will find the relevant options for making appointments in the section „Appointments”.
Please inform yourself before your appointment about the access conditions listed below.
Requirements for access
Access to the building is only possible with worn medical mouth-nose covering ( FFP 2 mask or comparably).
In addition, a proof of a negative test result of a test for a corona infection (not older than 24 hours) in accordance with Section 28 b (1) No. 4 half-sentence 2 letter b of the Infection Protection Act is required.
Due to § 6c of the Berlin SARS-CoV-2-Infection Protection Measures Regulation this does not apply for
- vaccinated persons. Persons are considered to be fully vaccinated from the 15th day after the final vaccination.
- recovered persons with a proof of a positive PCRtest (older than six months) and at least one vaccination
- recovered persons with a proof of a positive test (older than four weeky and not older than six months)
Record of personal data for contact tracing
Based on the current regulations, we are obliged to record, process and, where necessary, pass on personal data from all private customers for contact tracing in connection with the COVID-19 pandemic.
The personal data named in the regulation will be recorded and processed at the branch. Once the purpose of processing ceases to apply, these data are deleted.