Operating hours

ExtraNet has been available to customers of the various business units at the Deutsche Bundesbank since early December 2002.

It operates during the times indicated below:

Production environment

The ExtraNet procedures can be accessed in the production environment from Monday to Sunday between 00.00 and 24.00.

Any maintenance work will be carried out during the following maintenance windows:

  • Monday to Friday: 20.00 to 04.00
  • Saturday: 00.00 to 09.00 and 16.00 to 24.00
  • Sunday: 00.00 to 24.00

Users may experience short-term malfunctions or failures during these periods.

Additionally, the ExtraNet procedures specified below may be accessed in the production environment at the following times.

ExtraNet procedureMonday-FridaySaturday

BBS

04.00-20.00

OMTOS

07.00-18.00

MACCs

07.00-19.30

CashEDI

06.00-20.00

09.00-13.00

CashRecycling

07.00-18.00

General reporting portal for statistics

06.00-24.00

09.00-16.00

CAP

06.40-19.30

Test environment (AI)

As a rule, the ExtraNet procedures can be accessed in the test environment from Monday to Thursday between 08.00 and 18.00.

For the applications specified below the periods are differing:

ExtraNet procedureMonday-Thursday

MACCs

09.00-15.00

The ExtraNet Customer Service Centre should be notified in advance about all test activities.