Customer Service Team
If you have general questions with regard to payments or your account please contact your responsible customer service team (KBS).
KBS BBB, Berlin
responsible for the following BLZ 100
- 
Deutsche Bundesbank KBS BBB +49 30 3475-2929 AddressLeibnizstraße 10
 10625 Berlin
 Germany
KBS BNS, Hannover
responsible for the following BLZ 250, 260, 265, 280, 290, 810
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Deutsche Bundesbank KBS BNS +49 511 3033-2929 AddressGeorgsplatz 5
 30159 Hannover
 
KBS BW, Stuttgart
responsible for the following BLZ 600, 630, 640, 660, 680, 694
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Deutsche Bundesbank KBS BW +49 711 944-2929 AddressTheodor-Heuss-Straße 20
 70174 Stuttgart
 Germany
KBS BY, München
responsible for the following BLZ 700, 720, 750, 760, 773, 790
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Deutsche Bundesbank KBS BY +49 89 2889-2929 AddressLeopoldstraße 234
 80807 München
 
KBS H, Frankfurt
responsible for the following BLZ 500, 504
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Deutsche Bundesbank KBS H (Z 210) +49 69 9566-32929 AddressTaunusanlage 5
 60329 Frankfurt am Main
 
KBS HMS, Hamburg
responsible for the following BLZ 130, 150, 200, 210
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Deutsche Bundesbank KBS HMS +49 40 3707-2929 AddressWilly-Brandt-Straße 73
 20459 Hamburg
 
KBS NRW, Düsseldorf
responsible for the following BLZ 300, 360, 370, 430, 440, 450, 480
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Deutsche Bundesbank KBS NRW (Z 213) +49 211 874-2929 AddressBerliner Allee 14
 40212 Düsseldorf
 
KBS RS, Mainz
responsible for the following BLZ 545, 550, 570, 590
KBS STH, Leipzig
responsible for the following BLZ 820, 860, 870
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Deutsche Bundesbank KBS STH +49 341 860-1401 AddressKarl-Liebknecht-Straße 141a
 04275 Leipzig