Objective

Participants in this online course will have the opportunity to gain an overview of all planning and decision-making aspects related to the construction of a modern branch with a focus on cash processing or the construction of a new cash centre. The online course will also serve as a convenient forum for an initial exchange of expert views among central bankers worldwide. 

If a participant’s central bank is planning a new cash centre, is involved in such a project or already has experience in this area, they are requested to share a presentation.

Contents

• The whole process at a glance
• Basic decisions first!//First things first: what is key?
• “3-step-approach”: strategy – services – operations
• Capacity calculation for a cash center
• Application process
• How to set up a project team
• Methodology: key elements for success
• Further requirements and lessons learned

Target group

This online course is tailored for experienced professionals and executives from cash departments who wish to broaden their expertise. Participants will have the opportunity to gain insights into establishing a project team for a modernization program, with a particular focus on a cash centre, emphasizing strategic planning and decision-making.

The course will be especially valuable for central banks planning to upgrade their cash processing procedures, invest in new equipment, or explore the construction of a state-of-the-art cash centre.