Objective

Participants in this online course will have the opportunity to gain an overview of all planning and decision-making aspects related to the construction of a modern branch with a focus on cash processing or building a new cash centre. The course will also serve as a convenient forum for an initial exchange of expert views from central bankers worldwide. 

If a participant’s central bank is planning a new cash centre, is involved in such a project or already has experience in this area, they are kindly requested to prepare a short presentation of 5‑10 minutes.

Contents

• The whole process at a glance
• First things first: what is key?
• Capacity calculation for a cash centre
• Determining the figures
• Application process
• How to set up a project team
• Methodology: key elements for success
• Lessons learned

Target group

This online course is aimed at experienced experts or executives from cash departments wishing to expand their knowledge. There will be the opportunity to learn more about establishing a project team for a revamping programme, particularly a cash centre, with emphasis on planning and decision-making.

The course will be of particular interest to central banks planning to overhaul their cash processing procedures or buy new equipment, or those considering the construction of a modern cash centre.

Technical requirements

Computer with microphone, camera, speakers or headphones; an up-to-date internet browser.