Hanover branch

Hanover branch restricted opening hours - prior registration required

Payment transaction details

SORT CODE: 25000000
BIC: MARKDEF1250
PAN: 20250


Retail banking restrictions

The branch will resume limited retail banking operations.

During your visit to the branch building, you must wear a face covering over your nose and mouth to protect yourself, other customers and our employees.

Please note that advanced registration is currently mandatory in order to manage the flow of customers. This can be done by email or by telephone. The relevant contact details can be found in the contact box on this page.

Appointments by email

We require your name and surname to register your request. We also recommend that you provide your preferred appointment times, which will be taken into account wherever possible. You will receive an appointment by email.

Appointments by telephone

You can register in advance by telephone from Monday to Friday between 09:00 and 12:00 and from 12:30 to 15:00.

Data protection notice regarding an appointment

The branches of the Deutsche Bundesbank process the personal data solely for the purpose of allocating appointments in the context of retail banking operations. The legal basis for this processing is Article 6(1) letter (e) of the GDPR in conjunction with Section 3 of the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG).

Your personal data collected for the purpose of arranging an appointment will be stored for no longer than one month after the conclusion of the retail transaction following from the appointment and then deleted.

You have various rights as a data subject, including the right to obtain information on processed data concerning you. Further information on these rights as well as the contact details of the Deutsche Bundesbank’s Data Protection Officer can be found in the privacy policy.