Cologne branch restricted opening hours - prior registration required
Opening hours for business clients
Monday - Friday: 07:00 - 16:30 Uhr
Payment transaction details
SORT CODE: 37000000
Retail banking restrictions
The branch will resume limited retail banking operations.
During your visit to the branch building, you must wear a face covering over your nose and mouth to protect yourself, other customers and our employees.
Please note that advanced registration is currently mandatory in order to manage the flow of customers.
Appointments by telephone
You can register in advance by telephone from Monday to Friday between 09:00 and 12:00 and from 12:30 to 15:00.
Data protection notice regarding an appointment
The branches of the Deutsche Bundesbank process the personal data solely for the purpose of allocating appointments in the context of retail banking operations. The legal basis for this processing is Article 6(1) letter (e) of the GDPR in conjunction with Section 3 of the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG).
Your personal data collected for the purpose of arranging an appointment will be stored for no longer than one month after the conclusion of the retail transaction following from the appointment and then deleted.