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What to do if you have received an email or a letter from us stating that your SEPA B2B direct debit is expiring

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What to do if you have received an email or a letter from us stating that your SEPA B2B direct debit is expiring
Form centre

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You can find all forms sorted by category in our form centre.

Form centre
What to do if the data we have stored are still up to date, but you have received several documents from us, e.g. for confirming your bank details and proving your identity pursuant to the Money Laundering Act (Geldwäschegesetz)

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What to do if the data we have stored are still up to date, but you have received several documents from us, e.g. for confirming your bank details and proving your identity pursuant to the Money Laundering Act (Geldwäschegesetz)
Backup procedure for technical disruptions (operations without using CashEDI)

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Backup procedure for technical disruptions (operations without using CashEDI)
Which documents should be submitted to (and sent to the Bundesbank by) my account-carrying bank for identity check purposes?

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Which documents should be submitted to (and sent to the Bundesbank by) my account-carrying bank for identity check purposes?
What to do if you have received an email or a letter from us stating that your customer data need to be reviewed as part of the routine update

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What to do if you have received an email or a letter from us stating that your customer data need to be reviewed as part of the routine update
First steps

First steps

If you are filling in a customer data reporting form for the first time with a view to participating in cash transactions, we recommend you start on the following page.
Annexes to the customer data reporting form

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Annexes to the customer data reporting form
NiKo cash exchange procedure for retail customers

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NiKo cash exchange procedure for retail customers
Customer data reporting form

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Customer data reporting form

General Search

General Search