Frequently asked questions (FAQs)
Because MACCs covers a wide variety of topics and because questions can also arise outside of support hours, this section provides a clear overview of the most frequently asked questions and their answers. The topics can be narrowed down in advance using the search and filter functions.
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Submissions (incl. updates and voluntary returns) of credit claims are generally processed on the same business day and the credit claim value is credited to the collateral account immediately. The processing takes place within the above mentioned support hours (8:00 a.m. – 4:00 p.m.). Should same day processing – irrespective of it being legally valid by submitting the relevant credit claim data – not be possible due to an important reason (e.g. the debtor being domiciled abroad), processing will occur on the next business day. Should a submission not have been processed within the aforementioned timeframe, the relevant counterparty will be informed immediately. There is no further claim to be made against Deutsche Bundesbank.
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If no specific contact address is listed in the claim against borrowers´ notes contract, generally the current business address according to the commercial register has to be entered.
In the case that a specific contact address of the paying agent is listed in the claim against borrowers´ notes contract, this specific contact address has to be entered in MACCs. If other address details are available, e.g. the responsible department in the company, this must also be entered, this makes the postal delivery easier. The names of the employees should not be entered.
It should be noted that current data are to be kept for each claim against borrowers´ notes. The requirements of our relevant General Terms and Conditions can only be checked on the basis of current data. This means that any changes of the address data during the mobilisation of the credit claim in MACCs must be updated by the MACCs participant.
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The observed agent identifier is an identifier, not an attribute. The information can be found in the header of your organisation’s AnaCredit reports, specified as the observed agent identifier (OBSRVD_AGNT_CD in the report file). In Germany the observed agent identifier is, in most cases, the bank sort code of the reporting institution.
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The following criteria should be used to mark loans as a “drawn credit line” in MACCs:
- The loan is designated as a credit line that can generally be used repeatedly, but is not a revolving credit line.
- In particular, the loan is not a credit card or overdraft or current account loan.
- The loan can make up the entire credit line or parts (draws/tranches) of it.
- There are separate agreements for each draw/tranche.
- Each draw/tranche must be submitted separately in MACCs and marked with the indicator “drawn credit line – Yes”.
Credit claims that are disbursed as a (construction) project advances must also be marked as “drawn credit line” in MACCs. In the case of borrowers’ notes, the indicator “drawn credit line” must always be marked with “no”.
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Eligible debtors can be non-financial corporations, public sector entities (excluding public financial corporations), multilateral development banks and international organisations.
Allocation to the relevant sectors (sector S.11 for non-financial corporations and S.13 for public sector entities) is based on the European system of national and regional accounts in the European Union (Regulation (EU) No 549/2013 of the European Parliament and of the Council of 21 May 2013 – ESA; see Chapter 2 paragraphs 2.45 et seq.). Customer Classification is the unit at the Bundesbank which is responsible for classification according to ESA 2010. In cases of doubt, you can contact kundensystematik@bundesbank.de to find out more about sector classification. A list of recognised multilateral development banks and international organisations can be found on the ECB’s website.
Further information