Cash centre project – key elements for success Online course

Application deadline

10 March 2023


Participants in this online course will have the opportunity to gain an overview of all planning and decision-making aspects related to the construction of a modern bank branch with a focus on cash processing or building a new cash centre. The online course will also serve as a convenient forum for an initial exchange of expert views from central bankers worldwide.

If a participant’s central bank is planning a new cash centre, is involved in the project or already has experience in this area, they are requested to prepare a short presentation of 5-10 minutes.


  • Cash cycle analysis
  • Setting up a cash strategy
  • Review of cash services
  • Determining the figures
  • Reasons for building a new cash centre
  • Cash centre strategy and layout
  • Project team
  • Methodology: key elements for success
  • Lessons learned

Target group

This online course is aimed at experts or executives from central banks’ cash departments wishing to expand their knowledge. There will be the opportunity to learn more about building a project team for a revamping programme, particularly a cash centre, with emphasis on planning and decision-making.

The online course will be of particular interest to central banks planning to revamp their cash processing procedures or buy new equipment, or those considering setting up a cash centre.

Technical requirements

Computer with microphone, camera, speakers or headphones; an up-to-date internet browser.

Registration deadline expired.