Payment behaviour in Germany in 2020 Survey during the year of the coronavirus pandemic

Since 2008, the Bundesbank has been regularly conducting detailed studies on the use of payment instruments. To analyse payment behaviour in a year shaped by the coronavirus pandemic, a random sample of 5,022 citizens were polled by telephone and online questionnaire between August and October 2020. They then kept a diary for one or three days in which they documented their payment habits. Unlike in previous years, the coronavirus pandemic made in-person interviews impossible this time around. As a result, direct comparability of the survey with previous payment behaviour studies may be impaired. The survey offers a reflection of current payment behaviour.