The Bundesbank will replace damaged euro and Deutsche Mark banknotes if more than half of the note is presented or it can be proved that the missing (larger) part of the banknote has been destroyed.

If you have any general queries concerning the external reporting system or you are calling from a mobile network, please contact one of the Deutsche Bundesbank’s four Service Centres (SC) for External Sector Audits / Reporting Queries. The adjacent map shows which region each service centre is responsible for.

The €200 banknote of the Europa series was introduced on 17 September 2018. The Europa series was introduced in May 2013, starting with the €5 banknote.

As of 1 January 2015, Deutsche Bundesbank branches will accept lodgements of coins from retail customers free of charge only if they comply with the standards laid down in the guidelines for the packaging of coin rolls and if whole numbers of standard containers are submitted per denomination.

The subject area contains information on exchange rates and effective exchange rates. 

The branches of the Bundesbank supply the economy with euro banknotes and coins, and offers private customers the opportunity to exchange D-Mark banknotes and coins free-of-charge and with no fixed deadline.