If you have general questions with regard to payments or your account please contact your responsible customer service team (KBS).

What are households’ expectations? Since 2019, the Deutsche Bundesbank has been investigating this question by surveying households in Germany on a regular basis (Bundesbank Online Panel Households).

German payment service providers operated around 103 million current accounts last year. The payment statistics published by the Deutsche Bundesbank also show that the number of transactions involving these accounts in 2017 increased compared with 2016.

A Memorandum of Understanding has been signed between the Deutsche Bundesbank and the People’s Bank of China.

At a ceremony on 6 March 2020, the EU twinning project with the Serbian national bank in Belgrade was formally concluded. Burkhard Balz, Bundesbank Executive Board member, hailed it a success in his speech.

Abdulrahman Al Hamidy and Burkhard Balz sign the Memorandum of Understanding between the AMF and the Bundesbank.

Starting in June, you will be able to participate in our new web-seminars each week. Sign up now – the number of participants is limited.

Marcus Haas has been responsible for providing technical expertise on the topic of “banking supervision” at the CIC since October 2019. The coronavirus pandemic has given rise to a multitude of questions in the financial sector, which are his task to field. Here, you can read about how he is sharing his expertise with others while working from home.

Is cash a thing of the past? Certainly not! It is an important means of payment and will remain so in the future. A central bank should be well prepared in this respect. In this age of automation and digitalisation, it is important to address the right questions and make adjustments for the future. The CIC has an interesting proposal relating to this issue.

Technology-based financial enterprises, also known as fintechs, have the potential to transform the financial system permanently. Experts from 15 countries discussed the challenges central banks and financial supervisory authorities face in their work with the advent of fintechs.