This online course is aimed at those new to roles in central bank cash departments who would like an introduction to how to plan future demand and how to monitor the cash stock, through to more experienced participants wishing to expand their knowledge or those who are required to supervise such cash processes.

The course is aimed at central bank staff working in the area of central bank communication (public relations, press office, etc.) or actively dealing with communication issues in other areas of their institutions. Applicants should be willing to share their experiences and actively contribute to discussions during the course.