If you have any general queries concerning the external reporting system or you are calling from a mobile network, please contact one of the Deutsche Bundesbank’s four Service Centres (SC) for External Sector Audits / Reporting Queries. The adjacent map shows which region each service centre is responsible for.

If you have general questions with regard to payments or your account please contact your responsible customer service team (KBS).

The branches of the Bundesbank supply the economy with euro banknotes and coins, and offers private customers the opportunity to exchange D-Mark banknotes and coins free-of-charge and with no fixed deadline.

Der Beirat besteht aus Vertretern verschiedener Wirtschaftszweige.

Seit Mitte Januar ist Andreas Retzlaff Präsident der Hauptverwaltung in Bremen, Niedersachsen und Sachsen-Anhalt. Er hat das Amt von Corina Paetsch übernommen, die nun Leiterin des Zentralbereichs Baumanagement ist. Bei der Amtswechselfeier im Februar in Hannover hob Vorstandsmitglied Burkhard Balz vor mehr als 200 Gästen die Verdienste von Paetsch in ihrer Amtszeit hervor – und zeigte sich froh darüber, dass die Bank mit Retzlaff einen hervorragenden Nachfolger gefunden habe.

Since September 2018
Member of the Executive Board of the Deutsche Bundesbank

It’s no secret that Germany loves cash. However, the pandemic and the new focus on hygiene showed that even in the Federal Republic, cashless payments can also be interesting for payments of less than €10. In Germany, just over 50 % of all payments are currently still settled using cash. In a few years’ time, it should also be possible to pay with the digital euro. Burkhard Balz, Executive Board member at the Deutsche Bundesbank, is jointly responsible for the digital currency project. On the fringes of the Ludwig-Erhard summit, he revealed in an interview with Frankfurter Rundschau what can be expected and why cash lovers actually have reason to be cheerful.

Since 15 January 2025
President of the Regional Office in Bremen, Lower Saxony and Saxony-Anhalt

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