General Search
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Customer Service Team
If you have general questions with regard to payments or your account please contact your responsible customer service team (KBS).
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Fintechs are transforming the financial system – recognising and mastering the challenges
Technology-based financial enterprises, also known as fintechs, have the potential to transform the financial system permanently. Experts from 15 countries discussed the challenges central banks and financial supervisory authorities face in their work with the advent of fintechs.
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International Central Banking Courses 2020 – four new courses
2020 we offer again a broad variety of international central banking courses. Four Courses are brand new: Central bank communication via social media, Environmental and Energy Management, Cash management and Accounting for banking supervisors
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Twinning light on fight against counterfeiting of money in North Macedonia
EU Twinning light project “Strengthening the capacities of the system for fight against counterfeiting of EUR” in North Macedonia successfully completed.
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New web-seminar series to be launched
Starting in June, you will be able to participate in our new web-seminars each week. Sign up now – the number of participants is limited.
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Cash Management – be prepared for the future
Is cash a thing of the past? Certainly not! It is an important means of payment and will remain so in the future. A central bank should be well prepared in this respect. In this age of automation and digitalisation, it is important to address the right questions and make adjustments for the future. The CIC has an interesting proposal relating to this issue.
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Britta Weinmann is the Bundesbank’s new representative in Moscow
Britta Weinmann is the Bundesbank’s new representative at the German embassy in Moscow. Ms Weinmann, who worked in banking supervision at the Bank’s Regional Office in Hesse prior to this, took over her new role on 1 August from Sven Redel
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EU-funded project for the Western Balkans successfully launched Interview with Martin Dinkelborg
Martin Dinkelborg is the programme manager responsible for the recently launched EU-funded project with the Western Balkans, a major project involving 30 institutions. In an interview, he illustrates just how complex the project is and talks of the many challenges that had to be overcome before the programme could be launched.
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Banking supervision – constantly changing
Marcus Haas has been responsible for providing technical expertise on the topic of “banking supervision” at the CIC since October 2019. The coronavirus pandemic has given rise to a multitude of questions in the financial sector, which are his task to field. Here, you can read about how he is sharing his expertise with others while working from home.
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Successful completion of EU-funded twinning project with National Bank of Serbia
At a ceremony on 6 March 2020, the EU twinning project with the Serbian national bank in Belgrade was formally concluded. Burkhard Balz, Bundesbank Executive Board member, hailed it a success in his speech.
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Bundesbank renews Memorandum of Understanding with the Arab Monetary Fund
Abdulrahman Al Hamidy and Burkhard Balz sign the Memorandum of Understanding between the AMF and the Bundesbank.
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NEW: Quick access to all course information
All course information in one place – from registration to feedback.
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Extension of MoU with Kenya School of Monetary Studies
Bundesbank Executive Board member Burkhard Balz and William Nyagaka, Director of Kenya School of Monetary Studies, extend the Memorandum of Understanding that has existed since 2007.
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Ceremonies marking changes of office in Mumbai and São Paulo
Ceremonies took place to formally mark two changes of office, each with around 50 guests. The new Bundesbank representatives are Thomas Notheis in Mumbai and Alexander Lieber in São Paulo.
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Back to the Future™ – the return to in-person courses
Following many online courses over the past two years, the “Introduction to the Basel Framework” course was held in Frankfurt as a face-to-face event in April. Marcus Haas, advisor on banking supervision, reports on how it went and the advantages and disadvantages of in-person courses.
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Financial Stability Review presented in New York
The Representative Office in New York provides an informal atmosphere – Bundesbank staff present their work to American banking and financial experts. To start off: Dr Weigert with the 2018 Financial Stability Review.
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“Twinning light” project with North Macedonia now underway - Twinning with Belarus nearing its goal
Fight against euro counterfeiting in North Macedonia and strengthening overall central banking business in Belarus are at the focus of the current twinning and twinning light projects.
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Data sharing seminar a great success International central bank course, Frankfurt 11 – 15 June 2018
Experts from 17 countries and the Bundesbank discussed various issues regarding the exchange and shared use of sensitive and granular data and microdata. Real-world applicability was key. The seminar will be held again in 2019.
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Twelve months of the Centre for International Central Bank Dialogue
One year ago, the new Centre for International Central Bank Dialogue was established. Synergies have been harnessed in the field of central bank cooperation by working hand in hand with the Bundesbank’s representatives around the world.
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New expert panel: “Sustainable and Green Finance”
Climate change is posing new risks to the financial industry. This new expert panel provides an opportunity to discuss various regulatory initiatives around the globe and to analyse the new challenges faced by central banks and supervisory authorities. Registration deadline: 26 April 2019.
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Closer cooperation with Chinese central bank
A Memorandum of Understanding has been signed between the Deutsche Bundesbank and the People’s Bank of China.
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Green finance dashboard
This system of indicators uses a number of data items, most of them publicly available, to provide a quick overview over green finance in Germany and its latest developments. It distinguishes financial, real economic and climate-related indicators.
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OpenMarket Tender Operation System (OMTOS)
OMTOS (OpenMarket Tender Operations System) is the electronic bidding system for the execution of the Eurosystem's open market operations as well as the foreign exchange Liquidity Providing Operations (LPO).
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ESM/EFSF Bidding System (EBS)
Electronic auction platform for members of the ESM/EFSF Market Group.